Shipping policy

How to obtain free delivery (Mainland UK Only):
  • Orders with products totalling a value of £10.00 or over qualify for free standard delivery within UK.
  • Select the 'Free Standard Delivery' option in the Shopping Basket
Standard Delivery:
  • Usually received within 1 - 3 working days (unless otherwise stated on the product page) from when the order is placed.
  • During peak times (November - December), standard delivery may increase to 2 - 7 working days.
  • Delivery is made anytime between 8am-6pm.
  • Orders placed after 1:00pm will be sent out the following working day
  • Orders have a standard £2.65 delivery charge

Express Delivery:
  • Orders placed before 1pm on a week day will be sent out on the same day for next working day delivery. (working days Mon - Fri)
  • Orders placed before 1pm on a Friday, will be sent out on the same day for delivery on the next working day, which will be Monday (excludes bank holidays). 
  • Orders placed after 1pm will leave the following working day.
  • Orders placed after 1pm on a Friday or at the weekend (Sat & Sun) will leave the following working day - Monday. (excludes bank holidays)

Pre 12pm Delivery:
  • Orders placed before 1pm will be sent out on the same day for next working day pre 12pm delivery.
  • Orders placed after 1pm will leave the following working day.

Please Note:
  • Some items are made to order, or imported to order, and as such are not available for express delivery options. Individual delivery estimates are listed on each product page.
  • Orders for multiple items that include pre-order items will automatically be held until all items are fulfilled before dispatch. If you need to amend anything or split such an order please contact us.
  • Pre-orders are paid for up front to secure the item and guarantee that it is allocated to your order as soon as it arrives in to stock. We reserve the right to cancel pre-orders, should there be any changes in due date or availability by the manufacturer.
  • Orders are not despatched on weekends and bank holidays
  • Orders placed before 1:00pm are dispatched the same working day (unless otherwise stated)
  • Deliveries to UK Islands (Isle of Wight, Channel Islands, etc) & Northern Ireland may incur additional delivery charges if we are unable to deliver using our standard courier. In these cases we will contact you to discuss the options available after you have placed your order
  • If purchasing more than 1 item please be aware that certain items have slightly longer expected delivery times, due to being out of stock (as displayed on relevant product pages), or due to manufacturing / importing to order. Your full order will be held before despatch until all items are present, unless otherwise agreed.